ACS Rides - Driver FAQ's

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  • What are the benefits of doing ACS rides?
    • You save fuel, time, toll, and wear and tear on your vehicle because you don’t have to drive around and wait for jobs.
  • Are we paid for downtime?
    • Yes, you are compensated for a full 8-hour shift so long as you show up to the address given to you and perform rides that are assigned to you.
  • Is there overtime available?
    • Yes, whenever overtime hours are available, the dispatcher will ask you if you are able to take it.
  • What if a ride puts me into overtime?
    • You will be compensated for the time at the same rate as regular pay $35 per hour. If you feel the ride may take you into overtime and you are not available for it, you must tell the dispatcher prior to accepting the ride.
  • When is training, and how long is it?
    • Training dates are announced periodically. Training usually lasts about 3-4 hours. The location is in Brooklyn.
  • Do I get paid for training?
    • No
  • Do I still need to wear my JumpRydz ID?
    • Yes, this is for easy identification and the safety of the rider.
  • What happens if I’m unable to show up for my assigned shift?
    • You must email dispatch@jumprydz.com immediately. You will not be compensated for hours you did not work.
  • Am I considered an employee or 1099 contractor?
    • 1099 contractor. You are responsible for your income taxes, fuel, toll and any other expenses needed to perform the rides.
  • How will my hours be tracked?
    • In the training, you will learn how to use the app for this specific ride type. You are responsible for submitting your vouchers to JumpRydz, as well as to the client office in order to get paid.
  • How do I submit my vouchers?
    • After your shift is completed, you must do the following
      • Take images of all vouchers collected for that shift, and email to: dispatch@jumprydz.com with your name, date, and time of your shift.
      • Drop off the physical vouchers in the drop box at the affiliate office in Brooklyn. (address given following training)
      • FAILURE TO DO ANY OF THESE MAY RESULT IN YOUR LOSS OF WAGES.